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Business Terms for Internacional Sales - Neotropicalfauna

Business Terms for Internacional Sales

Bank Transfer to account indicated in the Proform after agreement among the parts.

When payment is confirmed, we proceed to the booking in the Airline with the best route possible (less flight time with or without connections). This procedure takes UP TO 10 days proceed to dispatch of the cargo (international booking).

In the case of Dead On Arrival (DOA) is necessary send clear pictures of the fishes within the next 12 hours of receive the cargo, any replacement will be done in the next shipment.

Arrival of broken boxes or with clear sign of mishandling and DOA fishes is responsibility of the Airline, in that case customer will need to start a claim process, we will support in that action.